If your garage door suddenly feels like it weighs a thousand pounds, or you heard a loud bang from the garage, you likely have a broken spring. This is one of the most common calls we get across Nepean, Bells Corners, and Centrepointe — and one of the most dangerous to attempt yourself.
Garage door springs come in two types: torsion springs (mounted horizontally above the door) and extension springs (running along the upper tracks). Both store enormous tension and both fail eventually — usually after 7-12 years or 10,000-15,000 cycles. Ottawa's cold winters accelerate that timeline: steel becomes brittle at -20°C and below, so a spring with a couple of years left in a milder climate can snap clean on a cold January morning.
What we replace
- Broken torsion springs — replaced in pairs, sized to your door's weight
- Snapped extension springs with safety cables
- Worn cables, drums, and end bearings while the spring system is open
- Noisy, off-balance doors caused by mismatched or fatigued springs
Why we replace springs in pairs
Even if only one spring has broken, the other is usually close behind — it's been under the same tension, cycling the same number of times. Replacing both at once means a properly balanced door and no second service call a few weeks later.
Don't try to fix a torsion spring yourself. A loaded spring holds enough force to break a wrist or worse. If you suspect a spring problem — loud bang, door feels impossibly heavy, visible gap between coils — stop using the door and call (613) 800-5569.
Same-day spring repair across Nepean
We stock common torsion spring sizes on the truck, so most spring replacements are finished in a single visit — no waiting on a parts order. We serve Nepean, Bells Corners, Centrepointe, Crystal Beach, Merivale, and Barrhaven, and prioritize spring calls since a broken spring usually means the door is stuck and unsafe to force open.
What it costs
Pricing depends on spring type, door weight, and how many springs need replacing. We quote in writing before any work starts — no surprise fees. Every spring replacement comes with a 3-year parts and labor warranty.